Privacy Policy

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Personal Data Protection Notice

Skyzone Tours & Travel Sdn. Bhd. (Company No. 224825-T) (KPL No. 2189) ("Skyzone", "Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy (and any other documents referred to in it) describe the personal information that is collected from you by the Company, or that you provide on travel related pages of (the "Travel Webpages") (which may link to other affiliated websites) and how that information may be used or disclosed by us.

This Privacy Policy relates to information we may collect about you from various sources including the Travel Webpages, in email, text and other electronic messages between you and us, through mobile and desktop applications you download from the Travel Webpages, which provide dedicated non-browser-based interaction between you and the Travel Webpages, when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy, when you interact with the Company at any events or otherwise when you make inquiries including but not limited to by telephone or email.

Other affiliated websites may contain privacy policies which are different from this Privacy Policy. In addition, specific terms and conditions may apply to specific content, services or products contained in or available from such other affiliated websites. In the event such additional or specific terms are inconsistent with the terms contained in this Privacy Policy, the additional or specific terms shall prevail. On your visits to those affiliated websites please check the privacy policy of each website which you visit as this Privacy Policy will not apply to such affiliate websites.

This policy does not apply to information collected on any third-party site or by any third-party application that may link to or be accessible from the Travel Webpages.

Please read the following carefully to understand our policies and practices regarding your personal information and how we will process it. If you do not agree with our policies and practices, your choice is not to interact with us request for our products or services or use the Travel Webpages. Please note that in relation to fulfilling your request for us to make your travel arrangements, the provision of your personal data is mandatory and that if you do not provide such personal data, the Company will not be able to provide the products or services you have requested.

By using and accessing the Travel Webpages, you agree and consent to collection or processing of any personal information provided to the Company in accordance with the terms of this Privacy Policy. This policy may change from time to time and your continued use of the Travel Webpages is deemed to be acceptance of such changes, so please check the policy periodically for updates.

In the event of conflict between the English and Malay versions or the English and Mandarin versions of this Privacy Policy, the English version shall prevail.

Children Under the Age of 18

Our products, services and the Travel Webpages are not intended for children under 18 years of age. No one under age 18 may provide any personal information to the Company or through the Travel Webpages. We do not knowingly collect personal information from children under 18. If you are under 18, please do not register on the Travel Webpages, make any purchases through the Travel Webpages or otherwise send any information about yourself to us, including your name, address, telephone number or e-mail address. As a parent or legal guardian, please do not allow the minor under your care to submit personal data to the Company. In the event that such personal data is provided to the Company, you hereby consent to the processing of the minor’s personal data and personally accept and agree to be bound by this Notice and take responsibility for his or her actions. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 18, please contact us, subject line "Privacy".

Information We Collect About You and How We Collect It

We collect several types of information from and about you, including but not limited to:

  • Information you provide to us through your interactions with us, such as your name, address, mobile and home number.
  • Information we collect as you navigate through the Travel Webpages, including usage details, IP addresses.
  • Information we receive from third parties, for example, our business partners.
  • Information about your internet connection, the equipment you use to access the Travel Webpages and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the Travel Webpages. Information collected automatically may include usage details, IP addresses and information collected through cookies web beacons and other tracking technologies.
  • From third parties, for example, our business partners.

Information You Provide to Us

We may collect, use and process the following information that you provide to us:

  • Information that you provide by filling in forms in hard copy or on the Travel Webpages. This includes information provided at the time of logging in to the Travel Webpages, subscribing to our services, posting material or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the Travel Webpages.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through the Travel Webpages and of the fulfilment of your orders. You may be required to provide financial information before placing an order through the Travel Webpages. We will not disclose in any way any such financial information you provided to any person except for the fulfilment of your orders or as required by law.
  • Your search queries on the Travel Webpages.

Information About You from Third Parties

Before entering into an arrangement to receive information about you from third parties, such as business partners and independent sales representatives, we will disclose sufficient information to them to allow them to independently decide whether their disclosure of your personal information to us is in accordance with the applicable law of personal data protection and their own internal data protection policies, and shall only receive your information from them in accordance to the applicable law of personal data protection.

Usage Details, IP Addresses, Cookies and Other Technologies

  • Usage Details and IP Addresses. As you navigate through the Travel Webpages, we may also collect details of your visits to the Travel Webpages, including, but not limited to, traffic data, location data, logs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access, as well as information about your computer and internet connection, including your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' equipment, browsing actions and patterns, and does not identify any individual.


  • For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file stored on the hard drive of your computer. Use of cookies help us to improve the Travel Webpages and to deliver a better and more personalized service by enabling us to:
  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize the Travel Webpages according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to the Travel Webpages.

You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Travel Webpages. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Travel Webpages. Please see our Cookie Policy for more information.

  • Web Beacons. Pages of the Travel Webpages may contain electronic images known as web beacons (also referred to as single-pixel gifs) that permit the Company to count users who have visited  those  pages  and for other related website statistics (for example, recording the popularity of certain website content  and verifying system and server integrity). Web beacons are not used to access your personal information on the Travel Webpages and are onIy used to compile aggregated statistics concerning use of the Travel Webpages.
  • Third-Party Advertiser Use of Cookies and Other Tracking Technologies. Some advertisements on the Travel Webpages are served by third-party advertising companies. Please note that our advertisers may also use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about our users. We do not have control over third-party advertisers' cookies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.

User Contributions

You are responsible for any content, including personal information, that you contribute to be published or displayed (hereinafter, “posted”) on the Travel Webpages, or transmit to other users of the Travel Webpages (collectively, "User Contributions”). Your User Contributions are posted on and transmitted to other  users  of the  Travel Webpages  at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Travel Webpages with whom you may choose to share your User Contributions. Therefore, to the extent permissible by law, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons and we are not responsible for circumvention of any privacy settings or security measures contained on the Travel Webpages. You understand and acknowledge that, even after removal, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Travel Webpages.

Uses Made of the Information

We use and process information that we collect about you or that you provide to us, including any personal information, in the following ways:

  • To present the Travel Webpages and their contents in a suitable and effective manner for you and for your computer.
  • To provide you with information, products, or services that you request from us.
  • To process your travel bookings, request, enquiries, and all related interactions with us.
  • To carry out our obligations and enforce our rights arising from any contracts entered between you and us.
  • To contact you or notify you about changes to our service.
  • To allow you to participate in interactive features of our service when you choose to do so.
  • In any other way we may describe when you provide the information.
  • For any other purpose after obtaining your consent to use it for such specified other purpose.

Further we may also use and process your information, or permit selected third parties to use your information, to contact you about goods and services that may be of interest to you. You hereby consent to the processing of your information and disclosure of such information to third parties for marketing purposes. If you no longer want us to use your information in this way, or to provide your information to third parties for marketing purposes, please send us an email with the subject line “unsubscribe” to, subject line “Privacy”.

We do not disclose your personally identifiable information to our advertisers, but we may provide them with aggregated information about our users (for example, we may report to them that 500 men aged under 30 clicked on their advertisement on a given day). We may also use such aggregated information to help advertisers reach the kind of audience they want to target. We may make use of the personal information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience. Even though we only disclose aggregate information that is not personally identifiable to advertisers without your consent, when you click on or otherwise interact with an advertisement there is a possibility that the advertiser may assume that you meet the target criteria they selected.

Disclosure of Your Information

We may disclose personal information that you provide via the Travel Webpages to the following third parties:

  • Contractors, business partners and service providers we use to support our business.
  • To a buyer in the event of a merger, divestiture, restructuring, reorganization, dissolution or any other form of sale of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about its customers is among the assets transferred.
  • To third parties to market their products or services to you or to personalise advertisements we display to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To our professional advisors, including our legal advisors, auditors, accountants and consultants.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • For any other purpose after obtaining your consent to disclose it for such specified other purpose.

Additionally, we may disclose your personal information to:

  • Comply with any court order or other legal obligation.
  • If we believe that the disclosure is necessary or appropriate in law for the purpose of preventing or detecting a crime, or for the purpose of investigations, or to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Cookies. If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the Travel Webpages displaying services or products may then be inaccessible or not function properly.
  • Promotional Offers from Third Parties. If you do not wish us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending an email with the subject line "unsubscribe" to cs@worldtrips.gloabl, subject line "Privacy".
  • Personalized Advertising. If you do not want us to use personal information that we gather to allow third parties to personalize advertisements we display to you, you can opt-out by sending an email with the subject line "unsubscribe" to, subject line "Privacy".

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

You should review this Privacy Policy carefully, because if you do not agree with our practices, your ultimate choice is not to use the Travel Webpages. Remem ber, by agreeing to the terms of this Privacy Policy and using any part of the Travel Webpages, you accept and agree to our privacy practices. If we update this Privacy Policy, your continued use of the Travel Webpages (following the posting of the revised privacy policy) means that you accept and agree to the terms of the revised privacy policy.

Accessing and Correcting Your Personal Information

You can review and update your personal information by logging into the Travel Webpages and visiting your account profile page and making changes with the exception of your name, personal identification number, if one was previously required, or tax identification number. To change the name, personal identification number (NRIC or MyKad) or tax identification number on an account the account holder must telephone us at Customer Services. If you have forgotten your password, once you have tried to register and failed, you can click on the "Forgot your password?" link to reach a page on which you can submit your e-mail address. Your username and password then will be e-mailed to you.

You are entitled to access to your personal data held by us and to correct it where it is inaccurate, incomplete, misleading, or not up to date. We will make available, upon request, any other personal information that we have collected about you in addition to the personal information that you have provided to us in accordance with applicable law.

You may contact us using the contact information below to request access to, correct or delete or make any inquiry or complaint regarding any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account.

Withdrawing Consent

You may withdraw consent to the collection, use or disclosure of your personal data. In respect of the collection of data, your withdrawal of consent must be accompanied by the decision not to use the Travel Webpages, as data is automatically collected through the act of accessing the Travel Webpages. In regards to the use or disclosure of personal data, we will cease using and collecting your data unless required by law to use or disclose it.

Retention of Your Personal Data

We will cease retaining personal data where retention no longer serves the purpose for which the data was collected. We shall also take all reasonable steps to ensure that all personal data is destroyed or permanently deleted if it is no longer required for the purpose for which it was to be processed.

Request information about our disclosure of your personal information

We will provide you with information about how your personal data is used or disclosed at your request.

Data security

We have taken practical steps and implemented measures to ensure that your personal information is protected from any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. All the information you provide to us is stored on a secure server behind a firewall. Any payment transactions and related personally identifiable information will be processed through our PCI Compliant Payment Processor.

The security of your information also depends on you. If we access certain parts of the Travel page for you (or your choice), you are responsible for keeping that password confidential. We ask you not to share your password with anyone. We urge you to be careful about posting information in public areas of travel pages, such as message boards. The information you share in public areas can be viewed by any user of the travel page.

Unfortunately, the transmission of information via the internet is not completely secure. Although we take practical steps to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Travel Webpages or for the purpose of fulfilling our services or products. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

It is our policy to post any  changes  we make to our  privacy policy on this page and the  Travel Webpages. If we make   any changes to this privacy policy, we will notify you by e-mail  or through  a  notice  on the Travel  Webpages.  The date  the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, please contact us by sending an email with subject line “Skyzone Privacy Policy" to

Skyzone Tours & Travel Sdn. Bhd. (公司号 224825-T) (KPL 第 2189 号) ("Skyzone"、"公司"或"我们") 尊重您的隐私,并致力于通过遵守此政策来保护您的隐私。

本政策(以及提及的任何其他文件)描述了公司从您那里收集的个人信息,或您在 相关旅行网页("旅行网页")(可能链接到其他附属网站)上提供的个人信息,以及我们如何使用这些信息。








我们的产品、服务和旅行网页的对象不是 18 岁以下的儿童。18 岁以下的人不得通过旅行网页向公司提供任何个人信息。我们不会故意从18岁以下的儿童处收集个人信息。如果您未达到 18 岁,请不要在旅行网页上注册,通过旅行网页进行任何购买,或以其他方式向我们发送有关您的任何信息,包括您的姓名、地址、电话号码或电子邮件地址。作为父母或法定监护人,请不要允许您照顾的未成年人向公司提交个人数据。如果将此类个人数据提供给公司,您在此同意处理未成年人的个人数据,并亲自接受并同意受本通知的约束,并为自己的行为负责。如果我们得知我们在未经父母同意的情况下从18岁以下的儿童那里收集了个人信息,我们将删除该信息。如果您认为我们可能有任何来自或关于18岁以下儿童的信息,请联系我们,主题为"隐私"。



  • 您通过与我们的互动向我们提供的信息,例如您的姓名、地址、手机和家庭号码。
  • 我们在浏览旅行网页时收集的信息,包括使用详细信息、IP 地址。
  • 我们从第三方(例如,我们的业务合作伙伴)收到的信息。
  • 有关您的互联网连接、用于访问旅行网页的设备以及使用详细信息的信息。


  • 直接从您,当您提供给我们。
  • 在浏览旅行网页时自动导航。自动收集的信息可能包括使用详细信息、IP 地址以及通过 Cookie Web 信标和其他跟踪技术收集的信息。
  • 例如,来自第三方,我们的业务合作伙伴。 您提供给我们的信息


  • 您通过填写硬拷贝或旅行网页上的表格来提供的信息。这包括登录旅行页时提供的信息、订阅我们的服务、发布材料或请求进一步服务。当您参加由我们赞助的竞赛或促销活动时,以及当您报告旅行网页出现问题时,我们还可以向您索取信息。
  • 如果您联系我们,请记录和复制您的信件(包括电子邮件地址)。
  • 您对调查的回应,我们可能会要求您完成调差目的,尽管您不必对它们做出回应。
  • 您通过旅行网页进行的交易详情以及订单的履行情况。在通过旅行网页下订单之前,您可能需要提供财务信息。我们不会以任何方式披露您向任何人提供的任何此类财务信息,除非您履行订单或法律要求。
  • 您的搜索查询在旅行网页上。 来自第三方关于您的信息。



使用详细信息、IP 地址、Cookies和其他技术

  • 使用详细信息和IP地址。当您浏览旅行网页时,我们还可以收集您访问旅行网页的详细信息,包括但不限于流量数据、位置数据、日志和其他通信数据,无论是出于我们自己的计费目的还是其他目的以及您访问的资源,以及有关您的计算机和互联网连接(包括您的 IP 地址)的信息操作系统和浏览器类型,用于系统管理和向广告客户报告汇总信息。这是有关我们用户设备、浏览操作和模式的统计数据,不识别任何个人。



  • 估计我们的受众规模和使用模式。
  • 存储有关您的偏好的信息,使我们能够根据您的个人兴趣自定义旅行网页。
  • 加快搜索速度。
  • 当您再次返回旅行网页时识别您。


  • 网络信标。旅行网页的页面可能包含称为 Web 信标(也称为单像素 GIF)的电子图像,允许公司计算访问过这些页面的用户和其他相关网站统计数据(例如,记录某些网站内容的受欢迎程度以及验证系统和服务器完整性)。Web 信标不用于访问旅行网页上的个人信息,也不用于编制有关使用旅行网页的汇总统计数据。
  • 第三方广告客户使用曲奇記錄標和其他跟踪技术。旅游网页上的一些广告由第三方广告公司提供。请注意,我们的广告客户也可以单独使用曲奇記錄標記或与 Web 信标或其他跟踪技术一起收集有关我们用户的信息。我们无法控制第三方广告商的曲奇記錄標記或如何使用它们。如果您对广告有任何疑问,应直接联系负责的广告客户。




我们使用和处理我们收集的有关于您或您提供给我们的信息,包括任何个人信息, 以以下方式:

  • 以适当和有效的方式为您和您的计算机呈现旅行网页及其内容。
  • 向您提供您向我们索取的信息、产品或服务。
  • 处理您的旅行预订、请求、查询以及与我们进行的所有相关互动。
  • 履行我们的义务,并执行您和我们之间签订的任何合同所产生的权利。
  • 联系您或通知您我们的服务更改。
  • 如果您选择参加我们的服务的交互式功能,如果你要参与。
  • 我们可以以任何其他方式描述您何时提供信息。
  • 在获得您的同意后将其用于此类指定的目的或用于任何其他目的。 此外,我们还可以使用和处理您的信息,或允许选定的第三方使用您的信息,就您可能感兴趣的商品和服务与您联系。您在此同意处理您的信息,并将此类信息披露给第三方进行营销。如果您不再希望我们以这种方式使用您的信息,或将您的信息提供给第三方进行营销,请向我们发送一封"取消订阅"的电子邮件,主题行为"隐私"。电子邮件地址。

我们不会向我们的广告客户透露您的个人身份信息,但我们可能会向他们提供有关我们用户的汇总信息(例如,我们可以向他们报告,500 名 30 岁以下的男性在某一天点击了他们的广告)。我们还可以使用这种聚合信息来帮助广告客户达到他们想要定位的受众类型。我们可以利用我们从您那里收集的个人信息,使我们能够向目标受众展示广告。即使我们仅在未经您同意的情况下向广告客户披露无法亲自识别的聚合信息,但当您点击或以其他方式与广告互动时,广告客户可能会认为您符合他们选择的目标标准。



  • 我们的承包商、合作伙伴和服务供应商。
  • 对于发生合并、剥离、重组、解散或以任何其他形式出售公司部分或全部资产的买方,无论是作为持续经营或破产、清算或类似程序的一部分,公司持有的有关其客户的个人信息均属于转让资产。
  • 向第三方推销其产品或服务给您,或是我们向您展示的广告,如果您没有选择退出这些披露。我们根据合同要求这些第三方对个人信息保密,并仅将其用于我们向他们披露的目的。
  • 给我们的专业顾问,包括我们的法律顾问、审计师、会计师和顾问。
  • 实现您提供它的目的
  • 我们提供信息时披露的任何其他目的。
  • 在获得您的同意后,出于任何其他目的披露该目的。 此外,我们可能会将您的个人信息披露给:
  • 遵守任何法院命令或其他法律义务。
  • 如果我们认为披露在法律上是必要的或适当的,用于预防或侦查犯罪,或用于调查,或保护公司、客户或其他人员的权利、财产或安全。这包括与其他公司和组织交换信息,以保护欺诈和降低信用风险。



  • 曲奇記錄標。如果您不希望我们收集曲奇記錄標,您可以设置您的浏览器来拒绝曲奇記錄標,或在发送曲奇記錄標时提醒您。如果您这样做,请注意,显示服务或产品的旅行网页的某些部分可能会无法访问或无法正常工作。
  • 来自第三方的促销优惠。如果您不希望我们出于促销目的与无关联或非代理第三方共享您的个人信息,您可以选择退出,通过发送电子邮件,”取消订阅“,主题行为"隐私"。
  • 公司的促销优惠。如果您不希望您的电子邮件地址被公司用于促销目的,您可以选择退出,通过发送电子邮件,”取消订阅“,主题行为"隐私"。您也可以始终选择不接收我们的电子邮件信息,但电子邮件通知您完成交易、更正用户数据、更改密码或更改适用条款和条件,通过向我们发送一封电子邮件,说明您的请求”取消订阅“,主题行为"隐私"。


我们不控制第三方收集或使用您的信息为基于兴趣的广告提供服务。但是,这些第三方可能会为您提供选择不以这种方式收集或使用您的信息的方法。 您应该仔细审查此隐私政策,因为如果您不同意我们的做法,您的最终选择是不要使用旅行网页。通过同意此隐私政策的条款并使用旅行网页的任何部分,您接受并同意我们的隐私实践。如果我们更新此隐私政策,您继续使用旅行网页(在修订后的隐私政策发布后)意味着您接受并同意修订后的隐私政策条款。


您可以通过登录旅行网页、访问您的帐户个人资料页面以及更改您的姓名、个人身份证号码, 或之前被需求,或税务识别号码来查看和更新您的个人信息。要更改帐户上的姓名、个人身份证号码或税务识别号码,帐户持有人必须在客户服务处致电我们。如果您忘记了密码,一旦尝试注册并失败,您可以单击"忘记密码" 链接,以访问可以提交电子邮件地址的页面。然后,您的用户名和密码将通过电子邮件发送给您。

您有权访问我们持有的个人数据,并在数据不准确、不完整、误导或不最新的情况下进行更正。我们将根据要求提供我们收集的有关您的其他个人信息,以及您根据适用法律提供给我们的个人信息。 您可以使用以下联系信息联系我们,请求访问、更正或删除,或就您提供给我们的任何个人信息进行任何查询或投诉。除删除您的用户帐户外,我们无法删除您的个人信息。








我们已采取实际步骤并实施措施,确保您的个人信息不受任何损失、滥用、修改、未经授权或意外访问或披露、更改或破坏。您向我们提供的所有信息都存储在防火墙后面的安全服务器上。任何付款交易和相关的个人身份信息都将通过我们的 PCI 合规付款处理器进行处理。 信息的安全性也取决于您。如果我们为您(或您的选择)访问旅行页面的某些部分,您有责任对该密码保密。我们要求您不要与任何人共享您的密码。我们敦促您小心在旅行页面的公共区域(如留言板)发布信息。旅行页面的任何用户都可以查看您在公共区域共享的信息。



我们的政策是在本页面和旅行网页上发布我们对隐私政策做出的任何更改。如果我们对此隐私政策做出任何更改,我们将通过电子邮件或旅行网页通知您。 上次修订隐私政策的日期将写再页面的顶部。


如需就此隐私政策和我们的隐私做法提出问题或评论,可以通过发送邮件至公司,邮件地址:, 主题为"Skyzone 隐私政策"。